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How 999zc Handles Your Personal Information

This policy covers exactly what data we collect when you open an account, deposit via JazzCash, Easypaisa or Raast, and use the 999zc platform — and what we do with it.

Account data collectionJazzCash & Easypaisa transaction dataCookie and device trackingYour right to access or delete dataHow to contact us about privacy
999zc How 999zc Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and clarity around your data are not afterthoughts here. We apply encryption to data in transit and at rest, and access to personal account records is restricted to staff who need it to perform a specific function. Below are four areas where our approach is concrete and checkable.

Account Security Login sessions on 999zc use OTP verification tied to your registered mobile number. Each new device access triggers a confirmation step before the session is opened.
Cookie Handling We use session cookies to keep you logged in across page loads and analytics cookies to understand how the mobile interface is used. You can manage cookie preferences through your browser settings.
Payment Data Retention Transaction records linked to your JazzCash, Easypaisa or Raast deposits are retained only as long as needed for account reconciliation and any legally applicable period in your eligible region.
Data Access Requests You can request a summary of the personal data we hold on your account at any time. Submit the request through live chat or email with your registered contact details for verification.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to delete your account information, or raise a concern about how we handle your details, our support team is the right starting point. You can reach us through live chat on the 999zc site, by email, or through the in-app help section on your mobile. We aim to respond to privacy-related requests within a reasonable timeframe and will confirm receipt of your request before we begin processing it.

Live Chat Open the chat widget on the 999zc site or inside the mobile browser session. Describe your data request and a support agent will log it for the privacy team.
Email Support Send your privacy request to our support email address listed in the contact section of your account settings. Include your registered mobile number for faster matching.
In-App Help On mobile, tap the help icon inside your account area. Select the privacy or data category and submit your query directly from the session you are already logged into.

Common Questions About This Privacy Policy

These are the questions we get asked most often about how 999zc handles personal data, what rights you have, and how to act on them.

We collect your name, mobile number, email address and the payment identifiers you use — such as your JazzCash number or Easypaisa wallet reference — to create and verify your account.

We share only the transaction-specific data those processors need to complete your deposit or withdrawal. We do not share your full account profile with them or any other third party for marketing.

Your data is held while your account is active. After closure, we retain records for the period required by applicable rules in the regions where we operate, then delete or anonymise them.

Yes. Contact us via live chat or support email with your registered mobile number. We will verify your identity and then provide a summary of the personal data linked to your account.

Submit a deletion request through the in-app help section or by email. We will confirm receipt and process the request, subject to any retention obligations that apply in your eligible region.

We use session cookies for login continuity and analytics cookies to improve the mobile experience. You can block or clear cookies through your browser or device settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.